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Feedback to courses and lecturers – EBS
 >  Studies  >  Feedback to courses and lecturers

Feedback to courses and lecturers

The semester feedback is a valuable source of information for quality assurance and provides insights for making our students learning experience even better. EBS collects feedback about all the courses twice in the semester. You will receive information about each course evaluation to your email. 

Your course evaluations enable us to improve the quality of teaching and your learning experience at EBS. The course feedback results will also be shared with the lecturers, heads of the departments and the management of EBS.  The feedback is confidential – the lecturer/staff cannot see the name or the study group of the student, who is giving feedback.  

Course evaluations questionnaire (Autumn 2021/Spring 2022)

Course start feedback: 

  • Why:  We want to hear about your first impressions about the course and its content and delivery, and hence we ask, “How would you rate your learning experience in this course so far?”. If there is something off with the course, then we strongly urge you to leave us a comment with clarification so we can react immediately. 
  • When: feedback opens after 2nd lecture 
  • How long: The questionnaire is available for 5 days, so please make sure you share your thoughts and impressions within that time. 

Course end feedback 

  • Why: To reflect on your learning experience and share your insights with EBS. What went well, what kind of improvements could we make etc. 
  • What can you give feedback about:  
    • Course value, hours spent on the course in total, course design, delivery, the atmosphere created by the lecturer, feedback provided by the lecturer, and his/her attitude towards teaching. 
  • When: feedback opens after the last lecture 
  • How long: The questionnaire is available for 10 days, so please make sure you share your thoughts and impressions within that time. 

Every question also has a comment section and we highly appreciate you using this opportunity to leave us more elaborate feedback. Be thorough, respectful, and constructive. The comments allow us to identify the best practices, acknowledge outstanding lecturers and identify areas of improvement. Your opinion and experience matter to us – the more active you are, the more changes we can implement. 

Spring 2021 feedback results 

There is a separate questionnaire for each course that the student has completed. The questionnaire is divided into 3 sections: student experience, teaching methods & course structure, faculty. Each section contains one mandatory rating question, whilst open-ended questions are optional.  In each course questionnaire, the questions can be rated on a scale from 1 (Strongly disagree) to 7 (Strongly agree). There is also the option of choosing 0 (Not applicable), if there is no suitable answer to the statement.  

Response rates 

The average response rate on bachelor’s level was 27,71%on master’s level 40,41% and on doctoral level 42,33%. 

Average scores by the programmes

Based on the course evaluations of spring semester 2021 the bachelor’s programmes overall average score is higher than EBS programmes average (EBS average 5.87)

The Entrepreneurship and Business Administration programme (BEB) score has been continuously improving starting from autumn semester 2019. The International Business Administration programme (IntBBA) has received the highest score in spring 2021 in the past 2 academic years.

The International Business Administration programme (IntMA) has received the highest scores of all master’s programmes. In the average scores nano degrees are outlined separately as they are offered to all the master’s programmes at once. Programme-specific scores have overall averages of core courses.

Student experience

In this section, students assess their overall learning experience.

Methods and course structure

In this section, students assess the course organisation, course structure, study materials and teaching methods.

Faculty feedback

In this section, students evaluate and feedback about the lecturer(s).

Autumn 2020 feedback results 

We would like to thank all the students who took the time to respond to the feedback questionnaire about last semester. We especially thank those who offered insights by adding comments, thus providing substantive feedback on both development areas and successes  

Feedback by departments 

The scores by departments are measured based on all the feedback questions (maximum score 7).  

Departments ranking, Autumn 2020 feedback

Feedback from the Head of the Departments 

The students’ feedback was shared with EBS management, Heads of the Study Levels and Departments. Your input is invaluable as we continue to develop our courses and study programmes. The analysis of the feedback and areas of improvement proposed by the Heads of the Departments can be found here: 

Department of the Marketing and Communication, Autumn 2020 (K. Kerem) 

Department of Management, Autumn 2020 (M. Täks)   

Response rates 

The average response rate on bachelor’s level was 37,44%on master’s level 60,69% and on doctoral level 63,11%. 

The bachelor’s programmes response rate is low – only 5 courses received a response rate of 50% or higher out of all the enrolled students. The highest response rate was 40,9% (Entrepreneurship and Business Administration). Other programmes received 35,71% (Entrepreneurship in the Digital Era) and 35,72% (International Business Administration). 

Out of the master’s programmes the response rate is highest in the MBA programme (77,07%) followed by the  International Business Administration programme (59,43%). 

Scores by programmes 

Each question rating based on the programme is showed below.  

ThEntrepreneurship & Business Administration programme received the highest score (BEB-6.35 out of 7)The Entrepreneurship in the Digital Era programme (IntBEB) score is 6,02 out of 7 and the International Business Administration programme (IntBBAscore 6 out of 7. 

The nanodegree courses, which we offered to all the master level students, received the highest scores based on all the feedback questions. The MBA programme courses score i6,05 out of 7 based on all the feedback questions. The International Business Administration (MA) courses score is 5,84 out of 7 based on all the questions.